Reply polling Received 09:42
@
Reply receivedHarbor & Pine · Aug 11, 9:42 AM
✓Matched to existing Harbor & Pine account
SubjectUpdated loss runs attachedEmail body text and attachments captured
Email body text4 attachments
AWS PartnerAWS Qualified SoftwareAmazon Web Services
Intelligent insurance operations
Move more insurancework forward.
MaxThruput brings structure, speed, and visibility to new business, renewals, and endorsements for commercial insurance teams.
Email-to-reply workflow Live workspace
Extract & organize12 fields found
Loss runs extracted from attachment
Location schedule linked to the account and source
Exposure fields formatted for review
Ready for human review·3 items to confirm
Follow-up sent.
Response tracked.
Review, edit, send, and keep the next response visible in the same workflow.
SentAug 11 · 9:48 AM
StatusWaiting for response
Receive→Extract→Send + track
Across the policy lifecycle
One platform.Every policy moment.
From first submission through renewal and every change in between, MaxThruput helps your team understand what arrived, what is missing, and what needs to happen next.
01New Business
Start with a clearer picture.
Organize submissions and supporting documents, surface missing information, and give your team a consistent path from initial request to ready-to-quote.
See how it works02Renewals
See what changed. Act sooner.
Bring expiring policy information and updated account details into one focused workflow. Identify gaps, coordinate follow-up, and stay ahead of renewal deadlines.
See how it works03Endorsements
Make policy changes easier.
Turn midterm policy change requests into structured, trackable work. From adding a location to updating limits, nothing gets lost in the back and forth.
See how it worksA closer look
From scattered.
To ready.
MaxThruput turns incoming insurance work into a clear, visible path while preserving the judgment that belongs with your team.
Purpose-built intelligence
Intelligencewith a job to do.
MaxThruput matches each reply to the right account using thread history and verified identifiers. Clear email responses are parsed with deterministic rules. Attached documents can be processed with Amazon Textract, an AWS machine learning service that extracts text, forms, tables, and layout. When a response needs interpretation beyond those rules, optional OpenAI models accessed through Amazon Bedrock can help. Your team sees the source, the structured result, and what needs attention.
Reply pollingEmail body text received
Attached documents4 files linked to reply
Amazon TextractMachine learning extractionOptional interpretation via OpenAI models through Amazon Bedrock
Review + response trailSend time. Reply state. Visible.
Every reply is noticed.Polling surfaces responses, records arrival time, and links incoming email to existing accounts using thread history and verified identifiers.
Information finds its place.Email body text and attached documents are organized into a source linked review.
The next email stays visible.Sent time and response state remain with the work, not buried in an inbox.
Designed for accountable AI
Helpful intelligence.
Visible reasoning.
Deterministic rules handle known email patterns. Amazon Textract provides machine learning document extraction with a confidence score from 0 to 100 and source location for each detected item. AWS guidance notes that thresholds of 90% or higher may be appropriate for financial decisions, with lower-confidence items routed to review. Optional OpenAI models accessed through Amazon Bedrock can help interpret unresolved information, with that step kept bounded and reviewable. Review the original email and document context alongside the structured output before taking action. Each material event is timestamped in an auditable data trail.
Activity trailAuditable
Original email“Updated locations attached. Please review limits.”
Structured reviewLocations: 4 · Limits: review flagged
Reply receivedAug 11 · 9:42 AM · Email body text + 4 attachments
Fields extracted and formatted12 fields · sources retained for review
Assessment prepared3 items flagged for human confirmation
Follow-up sentAug 11 · 9:48 AM · Waiting for response
Designed for judgment
Automation should support expertise.
Not replace it.
Insurance work is full of nuance. MaxThruput reduces administrative friction while keeping people at the center of decisions, exceptions, and client relationships.
01Human reviewBuilt into the flow
02Visible contextBehind every action
03Consistent processAcross every workflow
AWS Partner AWS Qualified Software
Built on AWS.
Qualified Software.
MaxThruput is an AWS Partner. Its software has earned the AWS Qualified Software designation following AWS's Foundational Technical Review, built for insurance operations with responsible human oversight.
AWS Partner
Partner program
Partner program
AWS Qualified Software
Foundational Technical Review
Foundational Technical Review
Amazon Textract
Machine learning extraction
Machine learning extraction
Start a conversation
Move the work
that moves your business.
See how MaxThruput can support your insurance operations.
Book a conversation Your email app will open with a message ready to send.